Terms & Policies
Welcome to our Terms & Policies page! Here, you’ll find clear guidelines to ensure a supportive experience with Reinventing Yourself, LLC. From our Privacy Policy to Payment Terms and Client Conduct expectations, these policies reflect our commitment to transparency and care as we guide you on your journey of transformation.
Privacy Policy
Updated April 21 2025
At Reinventing Yourself, LLC, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our services, including Individual Coaching, Consultations, Career Coaching, Personalized Image Makeover, Vision Board Party, Group Specialty Coaching, or visit our website (reinventingyourself.coach).
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Information We Collect:
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Personal Details: Name, email address, phone number, and billing information provided during booking or contact form submissions.
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Session Information: Notes or goals shared during coaching sessions to tailor your experience, kept confidential.
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Website Usage: Non-identifying data like IP addresses, browser type, and pages visited, collected via cookies to improve our site.
2. How We Use Your Information:
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To schedule and deliver coaching services, confirm bookings, and communicate with you.
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To personalize your coaching experience based on your goals and needs.
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To process payments securely through our trusted payment processor.
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To enhance our website’s functionality and user experience (e.g., analyzing site traffic).
3. How We Protect Your Information:
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We use secure, industry-standard encryption for data transmission and storage.
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Access to your information is limited to Beverly Ford and authorized personnel under strict confidentiality agreements.
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We do not sell, trade, or share your personal information with third parties, except as required by law or for payment processing.
4. Your Choices:
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You may opt out of promotional emails by clicking “unsubscribe” in our messages or contacting us.
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You can request access, correction, or deletion of your personal data by emailing reinventingyourselfcoach@gmail.com.
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You may disable cookies in your browser, though this may affect site functionality.
5. Third-Party Services:
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Our website uses Wix for hosting and may include links to third-party sites (e.g., payment processors). We are not responsible for their privacy practices—please review their policies.
6. Updates to This Policy:
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We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here, with the date revised.
If you have questions or concerns about your privacy, please contact us at reinventingyourselfcoach@gmail.com.
Thank you for trusting Reinventing Yourself, LLC, with your journey!
Client Conduct Policy
Updated April 21 2025
At Reinventing Yourself, LLC, we foster a safe and respectful space for transformation and growth. This Client Conduct Policy outlines expectations for all participants in our services, including Individual Coaching, Consultations, Career Coaching, Personalized Image Makeover, Vision Board Party, and Group Specialty Coaching.
1. Respect and Courtesy:
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Treat Beverly Ford, other clients, and any staff with respect, kindness, and professionalism during sessions, events, or communications.
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Avoid discriminatory, offensive, or disruptive behavior, including comments or actions based on race, gender, disability, religion, or other protected characteristics.
2. Participation Guidelines:
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Arrive on time for sessions or events and engage actively to honor the shared commitment to growth.
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For group events (e.g., Vision Board Party), contribute to a positive atmosphere by listening attentively and supporting others’ contributions.
3. Confidentiality:
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Respect the privacy of others by not sharing personal information or discussions from coaching sessions or group events without consent.
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Maintain confidentiality of any materials or resources provided during services.
4. Compliance with Policies:
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Adhere to all Reinventing Yourself, LLC policies, including Cancellation and Privacy Policies, to ensure a smooth experience for everyone.
5. Addressing Concerns:
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If issues arise, communicate promptly and respectfully via email to reinventingyourselfcoach@gmail.com. We’ll work together to resolve concerns with care.
Failure to comply with this policy may result in a warning or, in serious cases, termination of services without refund, at Beverly’s discretion.
Thank you for helping us create a supportive community! For questions, email reinventingyourselfcoach@gmail.com.
Payment Terms
Updated April 21 2025
At Reinventing Yourself, LLC, located in Ypsilanti, Michigan, we strive to make your coaching experience seamless and supportive. These Payment Terms outline expectations for all services, including Individual Coaching, Consultations, Career Coaching, Personalized Image Makeover, Vision Board Party, and Group Specialty Coaching.
1. Payment Requirements:
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Full payment is due at the time of booking for all services to secure your session or event spot.
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For multi-session packages (e.g., Individual Coaching), payment may be split into installments, agreed upon in advance via email.
2. Accepted Payment Methods:
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We accept credit/debit cards and electronic payments through our secure Wix payment processor.
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Cash or checks are not accepted.
3. Pricing:
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Prices are listed in U.S. dollars and include applicable Michigan sales tax (6%) for Washtenaw County residents, as required by state law.
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Any discounts or promotional offers must be applied at booking and cannot be combined unless specified.
4. Refunds and Cancellations:
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Refunds are subject to our 48-hour Cancellation Policy (see Terms & Policies page).
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Non-refunded payments for no-shows or late cancellations are non-transferable to other services.
5. Late Payments:
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For installment plans, payments must be made on time. Late payments may result in session postponement until cleared.
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A $25 late fee may apply for payments overdue by 7 days, at Beverly’s discretion.
6. Contact:
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For payment questions or to arrange installment plans, email reinventingyourselfcoach@gmail.com. We’ll respond within 24 hours.
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Thank you for choosing Reinventing Yourself, LLC. We’re excited to support your journey in Ypsilanti and beyond!